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Streamlined Operations Leads to Continued Growth

Ray Allen Manufacturing Case Study


Acumatica’s Flexibility Propels K9 Manufacturer’s Growth and Strategy


Industry: Retail & eCommerceManufacturing


Application Replaced: Other


Since 1948, Ray Allen Manufacturing has been a leading manufacturer of canine equipment for military and police departments. Owned by private equity firm Benford Capital Partners, the firm has grown rapidly through organic growth and recent acquisitions. Realizing the company’s legacy AS400 system was holding his company back, Steve Cates, President (prior) decided to implement Acumatica to gain better insight into the company’s operations and build a platform for future growth.


The company wanted a flexible system, one that didn’t restrict operations. They wanted technology that integrated well with best-of-breed applications, including manufacturing and eCommerce systems. Cates says he also wanted a CRM, powerful reporting and, most importantly, the ability to run multiple companies from a single inventory.


Ray Allen Manufacturing needed:

  • A flexible system that didn’t restrict operations
  • Technology that integrated well with best-of-breed applications, including manufacturing and eCommerce
  • A strong CRM system
  • Powerful reporting
  • Ability to run multiple companies from a singular inventory


  • Streamlined operations


  • Better management of inventory levels


  • Improved customer service


  • Gained deeper insight into operations for better decision-making


  • Established a strategic platform for rapid growth


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