--- title: The New Normal in eCommerce (and How You Can Win) description: "This event has now passed. For those unable to participate in live podcasts: on-demand podcasts are archived recordings of our previous events available 24/7 for viewing at your convenience. They are recorded replays of our most popular live events and cover a wide range of topics.   Please click the video below to watch our…" image: https://cloud-erp.aqurus.ca/hubfs/Orange%20E-Commerce%20Button%20on%20Computer%20Keyboard.%20Internet%20Concept..jpeg --- 1 min read # The New Normal in eCommerce (and How You Can Win) [![Picture of Aqurus Solutions](https://cloud-erp.aqurus.ca/hubfs/Aurus-Q-logo.gif) Aqurus Solutions ](https://cloud-erp.aqurus.ca/ecommerce-erp/author/aqurus-solutions) Nov 26, 2020 10:47:54 AM ![The New Normal in eCommerce (and How You Can Win)](https://cloud-erp.aqurus.ca/hubfs/Orange%20E-Commerce%20Button%20on%20Computer%20Keyboard.%20Internet%20Concept..jpeg) This event has now passed. For those unable to participate in live podcasts: on-demand podcasts are archived recordings of our previous events available 24/7 for viewing at your convenience. They are recorded replays of our most popular live events and cover a wide range of topics.   ##### Please click the video below to watch our on-demand podcast **The New Normal in eCommerce (and How You Can Win)** **Guest Speaker: Patty Benitez **   The retail holiday season will soon be here, but is your eCommerce business ready for it? In this podcast, we talk with Patty Benitez, SVP,  Channel Sales at APS Payments, about the changing landscape of eCommerce and retail in North America, how to save money with payment processing, and actions you can take right now to thrive this holiday season.   #### **YOUR SPEAKERS** **MURRAY QUIBELL** **President** As a Chartered Accountant, business owner and IT specialist, Murray’s insight into financial software is unparalleled. You’ll also love his business-first approach in every technology discussion. **SAMANTHA NITON-DEFORGE** **Business Solutions Specialist** With experience deploying hundreds of ERP implementations and enhancements, Samantha brings a wealth of technical expertise to find the right solution. **PATTY BENITEZ **         **SVP, Channel Sales ** **APS Payments a Repay Company** Patty Benitez is Senior VP of Channel**.**  Joining APS Payments in 2015, Benitez has over 20 years of channel experience and is responsible for the APS Payments Partner Program, which provides the framework for developing win-win client/partner relationships.  Her primary objective is to help APS deliver extraordinary value to mutual customers while offering the best service and bringing in the right talent to build our partners’ network. Patty brings an unlimited amount of energy and experience. She is passionate about payment processing and instrumental in promoting, selling, and supporting APS Payments in the channel. ### Learn 4 Reasons Companies Choose Acumatica [![Navigating eCommerce Integration and Digital Transformation in 2024](https://cloud-erp.aqurus.ca/hubfs/ecommerce-1.jpeg) ](https://cloud-erp.aqurus.ca/ecommerce-erp/navigating-ecommerce-integration-and-digital-transformation-in-2024) #### [Navigating eCommerce Integration and Digital Transformation in 2024](https://cloud-erp.aqurus.ca/ecommerce-erp/navigating-ecommerce-integration-and-digital-transformation-in-2024) ![Picture of Murray Quibell](https://cloud-erp.aqurus.ca/hs-fs/hubfs/Imported_Blog_Media/Aqurus-president-Murray-Quibell-131x150-1.jpeg?width=30&name=Aqurus-president-Murray-Quibell-131x150-1.jpeg) [Murray Quibell](https://cloud-erp.aqurus.ca/ecommerce-erp/author/murray-quibell) : Dec 5, 2023 8:00:00 AM As the business landscape continues to evolve, small and medium-sized businesses (SMBs) are increasingly realizing the importance of eCommerce in... [eCommerce](https://cloud-erp.aqurus.ca/ecommerce-erp/tag/ecommerce) [Digital Transformation](https://cloud-erp.aqurus.ca/ecommerce-erp/tag/digital-transformation) [Read More](https://cloud-erp.aqurus.ca/ecommerce-erp/navigating-ecommerce-integration-and-digital-transformation-in-2024) [![The Future of Retail is eCommerce – Achieving Innovation & Speed with Acumatica](https://cloud-erp.aqurus.ca/hubfs/Close%20up%20of%20human%20hand%20holding%20blue%20glowing%20moon-1.jpeg) ](https://cloud-erp.aqurus.ca/ecommerce-erp/achieving-innovation-speed-in-ecommerce-with-acumatica) #### [The Future of Retail is eCommerce – Achieving Innovation & Speed with Acumatica](https://cloud-erp.aqurus.ca/ecommerce-erp/achieving-innovation-speed-in-ecommerce-with-acumatica) ![Picture of Murray Quibell](https://cloud-erp.aqurus.ca/hs-fs/hubfs/Imported_Blog_Media/Aqurus-president-Murray-Quibell-131x150-1.jpeg?width=30&name=Aqurus-president-Murray-Quibell-131x150-1.jpeg) [Murray Quibell](https://cloud-erp.aqurus.ca/ecommerce-erp/author/murray-quibell) : Dec 20, 2018 3:00:27 AM According to eMarketer, after this Christmas season, eCommerce sales are predicted to have increased by 15.3% in the year 2018. Canada itself is the 8 [Download](https://cloud-erp.aqurus.ca/ecommerce-erp/tag/download) [Read More](https://cloud-erp.aqurus.ca/ecommerce-erp/achieving-innovation-speed-in-ecommerce-with-acumatica) [![How to Grow Your Online Business with Acumatica and Shopify](https://cloud-erp.aqurus.ca/hubfs/How-to-Grow-Your-Online-Business-with-Acumatica-and-Shopify-1.png) ](https://cloud-erp.aqurus.ca/ecommerce-erp/grow-your-online-business) #### [How to Grow Your Online Business with Acumatica and Shopify](https://cloud-erp.aqurus.ca/ecommerce-erp/grow-your-online-business) ![Picture of Aqurus Solutions](https://cloud-erp.aqurus.ca/hs-fs/hubfs/Aurus-Q-logo.gif?width=30&name=Aurus-Q-logo.gif) [Aqurus Solutions](https://cloud-erp.aqurus.ca/ecommerce-erp/author/aqurus-solutions) : Feb 9, 2021 8:27:00 AM [eCommerce](https://cloud-erp.aqurus.ca/ecommerce-erp/tag/ecommerce) [Retail Commerce](https://cloud-erp.aqurus.ca/ecommerce-erp/tag/retail-commerce) [Read More](https://cloud-erp.aqurus.ca/ecommerce-erp/grow-your-online-business) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Aqurus Solutions", "url" : "https://cloud-erp.aqurus.ca/ecommerce-erp/author/aqurus-solutions" }, "dateModified" : "2023-01-26T18:32:26.503Z", "datePublished" : "2020-11-26T17:47:54.000Z", "headline" : "The New Normal in eCommerce (and How You Can Win)", "image" : [ "https://cloud-erp.aqurus.ca/hubfs/Orange%20E-Commerce%20Button%20on%20Computer%20Keyboard.%20Internet%20Concept..jpeg" ], "mainEntityOfPage" : { "@id" : "https://cloud-erp.aqurus.ca/ecommerce-erp/the-new-normal-in-ecommerce-and-how-you-can-win", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://cloud-erp.aqurus.ca/hubfs/Aqurus%20name%20logo-2.png" }, "name" : "Aqurus Solutions Inc." } } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "caption" : { "@type" : "MediaObject", "contentUrl" : "https://cloud-erp.aqurus.ca/media-transcripts/81431119016/en.vtt", "inLanguage" : "en", "name" : "en Captions" }, "contentUrl" : "https://20375848.fs1.hubspotusercontent-na1.net/hubfs/20375848/Acumatica%20Video%20Overview%20Tour%20.mp4", "dateModified" : "2025-08-25T21:19:27.979Z", "description" : "Acumatica Overview Video Tour", "duration" : "PT10M20.182S", "height" : 720, "name" : "Acumatica Overview 10-Minute Tour", "thumbnailUrl" : "https://20375848.fs1.hubspotusercontent-na1.net/hubfs/20375848/Acumatica%20Video%20Overview%20Tour%20.mp4/medium.jpg?t=1756156767979", "uploadDate" : "2022-08-08T16:29:11.282Z", "width" : 1280 } ``` ```json { "@context" : "https://schema.org", "@id" : "https://aqurus.ca/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "CA", "addressLocality" : "Calgary", "addressRegion" : "AB", "postalCode" : "T2P 3N4", "streetAddress" : "2100, 144‑4th Ave. SW, The Ampersand, W. 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