Aqurus Solutions Inc., a Gold Certified Acumatica Cloud ERP Partner, is very proud to announce record-breaking results from its Spring 2026 Acumatica Customer Survey. Aqurus achieved a CSAT rating of 4.7/5, a Net Promoter Score (NPS) of 63, and a 94% customer response rate from the most recent survey results from April 2026. These metrics place Aqurus Solutions at the absolute top tier of the worldwide Acumatica Channel Network.
By the Numbers: A Top-Tier Performance
Acumatica issues CSAT surveys bi-annually (Spring and Fall) to measure partner performance, customer loyalty, and overall market enthusiasm. Aqurus's latest scores far outpace industry averages:
|
Metric |
Aqurus 2026 Results |
Context & Industry Impact |
|
Response Rate |
94.12% |
Demonstrates massive customer engagement and feedback participation. |
|
CSAT Score |
4.69 / 5 |
Places Aqurus in the top 1% of the entire global Acumatica Channel. |
|
Net Promoter Score (NPS) |
63 |
Outperforms Acumatica’s already high corporate baseline of +45. |
“At Aqurus, we have a Partners in Success approach with all our customers and implementations. We work alongside our customers on the same team, recognizing the critical importance of People towards the successful deployment and continuous improvement of the ERP system. Our survey results consistently show our approach works, and I couldn’t be more proud of our team!”
Murray Quibell, President, Aqurus Solutions Inc.
“Aqurus Solutions Inc. has earned a CSAT score that is in the top 1% across the entire Acumatica Channel, with a 4.69 average score and a 94.12% response rate. Numbers like these come from a team that is highly responsive, committed to their customers, and consistent in the way they deliver support and value. Receiving this level of positive feedback, especially with such high participation is a strong accomplishment and a clear indication of the trust and confidence they have built with their customers.”
Ron Menjivar, Acumatica Senior Customer Success Specialist
About Aqurus Solutions
Aqurus is an ERP consulting firm and Gold-Certified Acumatica partner providing implementation, optimization, and ongoing support services to small and midsize organizations. Aqurus works alongside its customers as Partners in Success to modernize finance and operational workflows using Acumatica, enabling greater visibility, scalable growth, and more informed, data-driven decision-making. For more information visit: https://aqurus.ca or follow us on LinkedIn.
About Acumatica
Acumatica Cloud ERP is a comprehensive business management solution that was born in the cloud and built for more connected, collaborative ways of working. Designed explicitly to enable small and mid-market companies to thrive in today’s digital economy, Acumatica’s flexible solution, customer-friendly business practices and industry-specific functionality help growing businesses adapt to fast-moving markets and take control of their future. For more information, visit acumatica.com or follow us on LinkedIn.